(Hybrid) Front Desk Receptionist

Sun Base Sejahtera · 📍 Serang, Banten · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 8.000.000 per month
Sun Base Sejahtera is looking for a dedicated Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring a smooth and pleasant experience. The position offers a hybrid work arrangement, allowing you to work both in the office and remotely. This is an excellent opportunity to be part of a growing company and make a significant impact on our guests' experience.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Answer and direct inquiries about the hotel's services and facilities.,Process check-in and check-out procedures efficiently.,Maintain accurate records of guest information and reservations.,Handle front desk transactions, including payments and refunds.,Coordinate with other departments to ensure smooth guest experiences.,Assist with room assignments and special requests.,Monitor and maintain the cleanliness and organization of the front desk area.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a front desk or receptionist role.,Strong communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management systems and software.,Ability to work in a fast-paced and dynamic environment.,Excellent organizational and multitasking skills.,Customer service orientation and a passion for providing exceptional guest experiences.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Communication skillsCustomer serviceMultitaskingOrganizationProblem-solvingTime managementAttention to detail
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