Guest Relations Officer (Front Desk) - Luxury Beauty Clinic

Blink Beauty Clinic · 📍 Denpasar, Bali · Diposting 2026-10-04

FULL_TIME⭐ TERVERIFIKASI

Rp 4,500,000 - Rp 5,500,000 per bulan

Join Blink Beauty Clinic as a Guest Relations Officer (Front Desk) and become the face of our premium beauty and wellness experience in Bali. This is your opportunity to deliver world-class hospitality, create lasting first impressions, and shape exceptional guest experiences. In this role, you'll interact with clients daily, manage bookings, and ensure our front desk operates smoothly using tools like PMS (Property Management System) and CRM (Customer Relationship Management).

Blink Beauty Clinic is a leading luxury beauty clinic in Denpasar, Bali, known for its exceptional service and commitment to client satisfaction. We offer a vibrant work environment, professional growth opportunities, and the chance to be part of a dynamic team in a beautiful tropical setting.

As a Guest Relations Officer, you'll be the first point of contact for our guests, handling inquiries, managing appointments, and ensuring a seamless experience from check-in to check-out. With 2-3 years of experience in hospitality or a related field, you'll bring a customer-centric approach and a passion for creating memorable experiences.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.
Manage front desk operations, including check-ins, check-outs, and guest registrations.
Handle guest inquiries and resolve issues promptly and courteously.
Coordinate with the clinic's team to ensure smooth appointment scheduling and service delivery.
Maintain accurate records using PMS and CRM systems.
Assist with marketing efforts, including promoting special offers and events.
Uphold high standards of cleanliness and organization at the front desk.
Contribute to a positive and professional work environment.